Government Energy Bill Discount Scheme
Frequently asked questions about EBDS.
This legislation is due to be made legislation on 26 April 2023.
You can learn more about the new scheme on the Government’s website, here.
- Baseline discount,
- Energy and Trade Intensive Industry (ETII) discount,
- Qualifying Heating Supplier’ (QHS)* discount
*Regent Gas doesn’t provide this scheme.
- voluntary sector organisations, such as charities
- public sector organisations such as schools, hospitals and care homes
- a fixed price contract accepted with us after the 1st December 2021
- a flexible contract or similar contracts
- a deemed/out of contract or variable tariffs
However, if you are eligible for Energy and Trade Intensive Industries (ETII) or a Qualifying Heat Supplier (QHS), you will need to apply to receive the additional discount.
View the full list of businesses that are in scope, as published by the government.
For ETTIs the portal will be located here.
For QHS, the portal will be located here.
This portal is due to be live by end of April 2023.
There is more information on the government website.
You can see the recently published discount rates here.
For more information on how baseline discounts were calculated, visit the Government’s website, here.
For further information on discounts, please visit the Energy Bills Discount Scheme factsheet.
Government Energy Bill Relief Scheme
Frequently asked questions about EBRS.
The UK Government has released a new scheme, Energy Bill Relief Scheme (EBRS) to help reduce the impact of rising energy prices for non-domestic energy customers: businesses, charities and public-sector organisations.
Further detailed information can be found here.
The scheme applies to customers who are:
- On fixed or flex contracts that were agreed on or after 1st December 2019
- Signing new fixed contracts that have a supply start date prior to 31/03/2023
- On deemed/Out of contract rates
The discount will be applied to gas usage between October 22 and March 2023 and will be done automatically by Regent Gas.
The discount will start to be shown on your invoices from November 2022 onwards that cover October’s gas usage.
Beware of any scams
Please stay alert. The discount will be applied automatically to your bill. You do not need to apply. Regent Gas will never ask for any bank details.
If you receive a suspicious email or SMS please don't click on any links, delete the email or message and report it.
If you think your details have been compromised, please report it.
Frequently asked questions about the coronavirus.
Facing financial hardship
- Meter faults
- Meter installations for safety, vulnerability or critical infrastructure reason
Transfer & Exchange
Frequently asked questions
For your reference, here’s a selection of common questions and answers relating to business gas supply, connection and metering. If you have any further questions, please contact Regent Gas.
If your site uses more gas than this, it will be read on a monthly basis by the meter reading agency.
For gas meters measuring cubic feet:
difference in meter readings x correction factor x 2.83 x calorific value / 3.6 = kWh
For gas meters measuring in cubic meters:
difference in meter readings x correction factor x calorific value / 3.6 = kWh
Where ‘correction factor’ is a figure that takes into account changes in the volume of gas, based on temperature and pressure differentials and where ‘calorific value’, is a figure that takes into account differences caused by the quality of the gas in the amount of energy generated when the gas is burnt.
Qualifying use is domestic use and use by a charity for its non-business activities. Regent Gas will apply the standard rate to all supplies unless we are in possession of a signed VAT Declaration Certificate. If you have any doubt that you qualify for reduced rate VAT you should contact your local VAT Office. Call 0845 010 9000 for the National Advice Line.
Direct Debit. Your payment for the invoiced amount will be automatically taken from your account 10 days after the invoice date.
Standing Order. For fixed monthly amounts. We will work out your monthly payments depending on your annual usage of gas.
BACS: Deposit payments for invoices directly into our account. When you use this method of payment, you must send us remittance advice so that we can correctly allocate the payment to the relevant invoice(s).
Cheque. You can also send us a cheque for the invoiced amount.
Please note that you should bring any queries such as this to our attention as soon as possible, as direct debit payments are typically made 10 days after the invoice date and we would need to amend your account before this direct debit is taken to avoid any problems.